Three Kingdoms: Zhuge LiangPlayer support and legal information

TERMS OF SERVICE

Terms of Service

Learn about the service, accounts and purchases.

Effective date: September 28, 2026　Version: 1.0

Welcome to the mobile game 《Three Kingdoms: Zhuge Liang》 (the "App"). These terms set out the main rights and duties between you and Yu Li ("we", "us"). Please pay particular attention to accounts, purchases, enforcement, service termination and disputes. We present the terms and request agreement before the first online connection. If you disagree, do not register, sign in or use online services.

1. The service

  1. The App combines a connected single-player game with community discussions and provides sign-in, cloud saves, in-app purchases and a battle discussion area.
  2. We provide the App on an "as is" basis and continue to improve it. Maintenance or upgrades may briefly interrupt service. We will try to give advance notice but cannot guarantee uninterrupted or error-free operation.
  3. You are responsible for a compatible device, internet access and related data charges.
  4. Available features depend on the actual App version and in-game descriptions. Planned leaderboards, events or other future features are not a promise that they are already offered.

2. Accounts

  1. Guest account: You may sign in using the identifier assigned by iOS to your device (IDFV). Guest accounts are tied to a device. Reinstalling the App, restoring the system or changing devices may make the guest account and progress unrecoverable. Register and link an account promptly to protect your progress.
  2. Registered account: You may use a username and password or choose Apple or Google sign-in on a supported platform and link it to your game account. Use of the platform account is also governed by its own terms. Keep credentials secure and contact support promptly if your account is misused; we will investigate and take appropriate action.
  3. Linking an account: You can upgrade a guest account to a registered account using the in-game account-linking feature without losing game progress, assets or entitlements.
  4. Your account is for your personal use. Do not rent, lend, sell or otherwise transfer its use to another person.
  5. You may request account deletion in the App. See Section 6 of the Privacy Policy for the process and data handling.
  6. Provide lawful and accurate registration information. Do not impersonate others or register accounts in bulk with automated tools. If we detect unusual sign-in, we may request verification or temporarily restrict relevant actions and provide an appeal route.

3. Purchases and virtual items

  1. In the iOS version, virtual items, including in-game currency and equipment, are purchased through Apple in-app purchases. The price shown by Apple in your local currency applies.
  2. Virtual items may be used only in the App under its rules. They cannot be exchanged for legal currency, transferred or gifted, or traded on third-party platforms.
  3. For missing purchases or refund questions, unfinished transactions may be restored automatically or when you next launch the App. You may also contact support. Submit refund requests through Apple's official channels. If Apple approves a refund and the related virtual items were used, we may deduct the corresponding assets under the game rules.
  4. If an account breaches Section 5, we may restrict the acquisition or use of virtual items and reserve the right to seek remedies.
  5. In the iOS version, pay only through the purchase page Apple displays in the App. You can review the item, price and conditions before confirming payment. Delivery, use and restoration of digital items follow in-game rules and the actual order status. These terms do not exclude refund or consumer rights under applicable law.

4. Discussion-area rules

  1. The battle discussion area is for player communication. Posts are reviewed before public display. You may report improper content or block other players.
  2. Do not post unlawful content, abuse, spam, deceptive material, sexual or violent content, material harmful to minors, or content that infringes another person's rights.
  3. We may refuse to display or delete violating content and, depending on the circumstances, warn, restrict or ban an account. We retain enforcement records as required by law.
  4. You remain responsible for your posts. You grant us a nonexclusive, free license limited to storing, displaying and reviewing them as needed for this service.
  5. Other players can see approved posts and the nickname you choose to display. We review reported content. Blocking a player does not delete all of that player's information from the service. You may appeal moderation or enforcement through support.

5. Conduct

You agree not to:

  1. Use cheats, scripts, exploits or other methods that undermine service fairness;
  2. Register accounts in bulk, sell accounts, farm or fraudulently obtain virtual items;
  3. Scan, attack, interfere with or access servers without authorization;
  4. Exploit service flaws for gain or distribute methods or tools for doing so;
  5. Violate the law or these terms in any other way.

We assess the conduct, evidence and impact before applying proportionate measures such as warnings, restrictions, reversal of improperly obtained assets, correction of affected data or account bans. We review orders and delivered items when paid entitlements are affected. You may appeal through support. Unlawful conduct is handled according to law.

6. Intellectual property

Rights in the App's software, art, audio, text and other materials belong to Yu Li or the relevant rights holders. You receive a limited license for personal entertainment while complying with these terms. Do not copy, distribute or commercially use protected materials without permission. Rights in your original posts remain yours or the original rights holder's. You grant us only a nonexclusive license needed to display, review, store and handle posts within this service. That license ends for deleted content after deletion or account closure, except for records law requires us to keep.

7. Data and privacy

We process personal information under the Privacy Policy and Data Collection and Sharing Notice. You can review and withdraw privacy consent and request account deletion in the App. The Privacy Policy explains data types, providers, retention and deletion exceptions.

8. Changes and termination

  1. Business changes may require us to modify, suspend or end part of the service. We will announce material changes in the App in advance.
  2. If we end operations, we will give notice as required by law and handle your data and unused paid entitlements appropriately.
  3. You may stop using the App and delete your account at any time.
  4. Network, device, force-majeure or third-party platform failures may affect some services. We will take reasonable steps to restore service and handle unfinished orders and user entitlements as required by law. This does not exclude liability imposed by law.

9. Disputes

  1. For a dispute, you may first contact support with the relevant account, order or problem details. We will investigate and reply. If discussion fails, a court with jurisdiction under applicable law may handle the dispute.
  2. This section does not limit rights users have under applicable law.
  3. If one provision is invalid, the remaining provisions continue to apply.

10. Other terms

  1. These terms and the Privacy Policy together state the agreement between you and us.
  2. We will publish the effective date of revisions in the App or on the publication page and highlight changes affecting important rights. If you disagree, you may stop using the App and request account deletion.
  3. Contact: sgzkmz@hotmail.com; Player Support.

Yu Li